How To Maintain Your Reformer
We believe that regular maintenance is key to keeping a reformer running well. We have videos and suggestions below to help you out. But don’t forget, you can reach out to us any time with questions. We are happy to help. We also keep a warehouse stocked with parts, should you need it.
Want to read the terms of our Limited Lifetime Warranty on your Align-Pilates commercial reformer? Read more in our downloadable PDF below!
Commercial Reformers (A, C & M-Series) - Limited Lifetime Warranty
Light Commercial Reformers (R-Series) - Limited Lifetime Warranty
Home Reformers (F & H-Series) - Limited Lifetime Warranty
At Align-Pilates, we prioritize safety and transparency in all aspects of our business. While we do not directly supply products to California, we understand the importance of compliance with California Proposition 65 regulations, especially since we do have a Distributor who does supply into the USA & California. To ensure our customers have access to essential information, we have taken proactive steps.
Even though our products may fall within the “no significant risk” range, we have chosen to go the extra mile. We have added specific warnings to our products to comply with the California Proposition 65 guidelines. These labels allow our customers to make an informed purchase decision. According to the California government, “The fact that a product bears a Proposition 65 warning does not mean by itself that the product is unsafe.”
Align-Pilates is committed to providing quality products that meet the highest standards of safety. If you have any questions or need additional information, please feel free to contact us on sales@align-pilates.com. You can also find more information of Proposition 65 here:
https://www.p65warnings.ca.gov/
Maintenance Guides
Like any piece of exercise equipment, a Pilates Reformer requires regular maintenance to ensure it is safe to use and operates effectively. Although printed in the User Guide, we understand that general maintenance information can sometimes be overlooked: it is however essential for ensuring apparatus continues to function safely & effectively, and that it holds its value for years to come.
Effective 2024, we will be sending email to our customers on the anniversary of their purchase corresponding to the time when we recommend changing parts – particularly the Springs (2 years/3,000hours). Using springs beyond the recommended life of 2 years/3,000 hours is not only not recommended but it is likely to invalidate a studio’s commercial insurance policy.
We also offer servicing tips to keep your equipment in peak condition. We offer maintenance guides and videos so you can do it all yourself. All customers will schedule their own maintenance in different ways, but we believe providing this content can help avoid safety issues arising and ensure the best experience from our equipment.
Cleaning Tips to extend the life of your reformer
- Wipe down the machine upholstery after every use using a soft, non-abrasive cloth or gym wipes. Be aware that some strong cleaning products may dry out the vinyl and reduce its life.
- Use a cloth with a glass cleaner such as Windolene to clean the runners, as this will not leave residue or attract more dust.
- Clean carriage wheels and check for signs of wear. Check the quietness of the ride, as noises indicate dirt on the wheels or runners.
- Avoid using lubricants on the rails, wheels, and wheel bearings, as this can attract dust.
